Effective Date: This Terms of Service Agreement was last updated on Feb 1, 2021. Please read this Agreement carefully.
By using makemyresume.my, the “User” or “you” agree to these terms and conditions.
No persons are authorized to modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any material from this site including code and software, without the consent of makemyresume.my
All users and customers of makemyresume.my, by the use of makemyresume.my’s services, hereby agree to abide by, and acknowledge the following: Nature of Product and Terms of Usage.
The Company offers a service that locates suitably qualified experts for the provision of independent personalized research and writing services provided to the Customer as a unique reference that is designed to assist in the completion of the Customer’s assignments or academic obligations. Thus, it is understood that the Company does not make any guarantees regarding Customer’s grades as an outcome or consequence of submission of the Product to any academic institution. When you work with makemyresume.my, you agree to the terms and conditions and authorize the company to charge your card for the agreed upon price. The transaction will appear on your statement under the name makemyresume.my. You are guaranteed to receive a quality product within an agreed upon time frame. Phone Support
makemyresume.my offers limited customer support via phone access. In order to provide accurate documentation with customers, makemyresume.my writer’s primary mode of communication with customers is via email. This is to ensure accurate documentation and record keeping so that we can meet your needs most effectively as a team.
Placing an order: It is the responsibility of the customer to provide complete and accurate email and phone number when filling out the order form. At any time during the order process, the customer may need to be contacted. Providing inaccurate information is a violation of the terms and conditions and could result in a forfeit of the guarantee provided for the product.
Provided information: Because makemyresume.my operates solely on customer-provided information; it is the customer’s responsibility to provide all the necessary data, including work history, training, education, job goal, certifications and awards, affiliations and anything else to help set the customer apart from the rest.
Instructions: Instructions must be provided clearly and to the point. If this is not done, makemyresume.my cannot guarantee the warranty or results of the product. Once the order is complete, revisions are only available to go along with the original instructions. Anything else will be considered a violation.
Matching of the resume level: It is the customer’s responsibility to choose the correct resume level. If this is not done, the customer takes on all liability. If a mistake is made during the order process, the customer can contact customer service right away to fix the problem.
Assigning a writer: The writer will get into contact with the customer when an assignment is given, if requested by the customer. The customer can speak to the writer via email at any time or may request direct contact at any time. The writer assumes responsibility for gathering all key points, objectives, goals and other information needed. All information, including affiliations, education, former work experience and certificates should be uploaded and not given over the phone.
Checking the messaging system: The messaging system allows makemyresume.my to contact the customer. It is the customer’s responsibility to check the messaging system often and provide any relevant information as requested in a timely manner. Failure to do so will affect the customer’s ability to get a refund. If a customer needs assistance to use the messaging system, the support team is available to help.
Incorrect order placement: In the event that details indicated are inconsistent or don’t match the original order, makemyresume.my has the right to not process the order. Failure to provide the right product, description and level could interfere with deadline requests and may result in additional charges. This process allows the company to ensure that each order is processed correctly and matched to the appropriate writer. No additional charges will be made without contact to the customer.
Tracking order progress: Customers are encouraged to check the site often for updates from makemyresume.my or writer as to the progress of the order. The status will be one of the following:
Order not paid – this means the order has not been paid for and makemyresume.my cannot proceed to the following stages until it is.
Research started – the order is paid and made available to appropriate writers. Preparing – a writer has taken on the assignment. Order complete – the customer can now download a copy of the product. Order returned for revision – customer’s instructions are being used to make edits. Hold – the support team has stopped work on the order and the customer is encouraged to contact them for more information. Cancelled – the order is cancelled.